Terms and Conditions
1. The minimum total value for a wholesale order is US$3000.
2. The minimum order per design is 10 items.
3. Your order will be processed and confirmed with purchase invoice within 48 working hours of order placement and you will be advised including the shipping details.
4. The wholesale order will be processed out after receiving a 70% deposit.
5. The balance of the purchase order is to be made in full 10 days prior to shipping.
6. All Products are wrapped in paper prior to shipping.
7. Prices are EXW US$ Chiang Mai, Thailand and are non-inclusive of additional packaging or shipping charges.
8. The production time for the orders is approximately 45 - 60 days from receipt of the deposit, this can be longer depending on the size of the order.
9. Any local taxes and customs formalities must be borne or advised by the customers only.
10. Goods will be checked to our satisfaction and if customer requests replacements for any goods, the customer must provide satisfactory evidence that the goods were damaged prior to shipping. This may include returning of goods to us, postage for returning goods or exchange must be borne by customers.
11. If some of the ordered items are not available, the customer will be notified at the earliest opportunity. Payment will either be refunded excluding shipping and insurance (if any) or will be kept as credit for next order depending on the customer's decision.
1. We are not responsible for any injury arising from any misuse of our products.
2. Purchaser is responsible for any local legislation issues.
3. Rarely, colors and designs may differ slightly as the products are handmade.
4. These terms and conditions are subject to change without notice, from time to time in our sole discretion. We will notify you of amendments to these terms and conditions by posting them to this website.
1. Telegraphic Transfer (T/T) to our UK or Thailand Bank.
2. Bank details are advised with the pro-forma invoice within 48 hours of order placement.